SHIPPING

SHIPPING WITHIN AUSTRALIA

All orders are dispatched within 1-3 business days from our Brisbane, Australia based warehouse. We offer a flat $14.95 shipping charge for all orders. This pricing is inclusive of all safe shipping packaging & handling costs associated with your parcel. 

Please ensure your delivery address, email address and contact number are clearly and correctly entered at checkout. 

Please note, we are only able to offer standard postage at this point in time. 

 

SHIPPING UPDATED & TRACKING

You will be emailed a tracking number once your order is dispatched. This will be linked to the courier’s website where you can track your order. Please note, your details need to be entered correctly to receive this information.

 

GIFT WRAPPING

Our items can be gift wrapped for a small additional charge. Please select gift wrapping at checkout to ensure your items is gift wrapped in our signature Sophie G Interiors wrapping. Items will not be gift wrapped unless this option is selected. Please note, gift wrapped items will not include a shopping receipt. 

 

SHIPPING OVERSEAS

Unfortunately, at this point in time, we are not able to offer shipping outside of Australia.

 

LOST, STOLEN & DELAYED PACKAGE

We are a small business and would like to ensure every customer is aware that shipping is a service purchased via Australia Post or Sendle when you place your order with us. All shipping issues are to be handled directly with Australia Post or Sendle. We are not able to lodge or manage claim for you. 

We will absolutely assist wherever we can to sort the shipping issue as quickly as possible, but please note we are not responsible for lost, held, delayed or damaged packages. We are also not responsible for mis-delivered, stolen or incorrectly entered shipping information. Any and all freighting issues should have a claim lodged directly with Australia Post or Sendle to rectify the issue.